Domestic Shipping Policy
Shipment processing time: All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. We employ a $10.00 flat fee encompassing order handling and shipping to all domestic locations via UPS Ground.
Shipment method |
Estimated delivery time |
Shipment cost |
UPS Standard |
4-6 business days |
$10.00 for all quantities of products |
UPS Two Days |
2-3 business days |
Please inquire before ordering |
UPS Overnight * |
1-2 business days |
Please inquire before ordering |
* Delivery delays can occasionally occur.
International Shipping Policy
We currently do not ship outside the U.S.
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Return Policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS FOR PHYSICAL PRODUCTS (HARDCOVER BOOK OR DVD)
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, place the item securely in its original packaging and Please contact us. , and mail your return to the following address:
Warde Publishers, Inc.
Attn: Returns
Box 452
Forest Knolls, CA 94933
United States
Return shipping charges will be paid or reimbursed by us.
REFUNDS
For defective or damaged products, please contact us at the email address below to arrange a refund or exchange.
RETURNS FOR DIGITAL PRODUCTS (VIDEO / .EPUB DOWNLOAD) QUESTIONS
Please email us at: info@wardepub.com to request a refund.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 10 days from the receipt of your item to process your return or exchange.
If you have any questions concerning our return policy, please contact us at: info@wardepub.com